Shipping Policy

Standard Shipping Time:

  • Orders are typically processed and dispatched within 1-2 business days from the date of purchase.
  • Standard shipping time within Pakistan is approximately 3-5 business days.
  • Please note that shipping times may vary depending on the destination and any unforeseen circumstances such as weather delays or public holidays.

Shipping Method:

  • We utilize reliable shipping services to ensure prompt and secure delivery of your orders.
  • All shipments are tracked and customers will receive a tracking number via email once their order has been dispatched.

Shipping Rates:

  • Shipping rates are calculated based on the weight and dimensions of the package, as well as the destination.
  • Shipping costs will be displayed at checkout for your convenience.

Shipping Restrictions:

  • We currently only offer shipping within Pakistan.
  • We are unable to deliver to P.O. boxes, so please provide a valid street address for delivery.

Support:

  • Our customer support team is available 24/7 to assist you with any shipping-related inquiries or concerns.
  • You can reach us via phone at +92 3032895100 or email at support@dewanstore.com.

Business Hours:

  • Please note that our business hours for processing orders and responding to inquiries are from 9:00 AM to 4:00 PM, Monday to Friday (Pakistan Standard Time).

Delivery Delays:

  • While we strive to ensure timely delivery of all orders, please understand that delays may occur due to factors beyond our control.
  • If you experience any unexpected delays with your delivery, please don't hesitate to contact us for assistance.

Change of Address:

  • If you need to change the shipping address for an order that has already been placed, please contact us as soon as possible to request the change. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once the order has been processed.

By placing an order with Dewan Store, you agree to the terms and conditions outlined in this Shipping Policy. If you have any questions or concerns, please feel free to reach out to us for assistance.

For More Information You Can Contact Us At:

Trade Name: Dewan Store

Support : 24/7

Business Hours : 9:00 AM to 4:00 PM (Monday to Friday) 

Business Number : +92 3032895100

Business Mail : support@dewanstore.com